Email Issues


All,

 

If you are not aware, there currently are email issues with the new ANTHC Spam filters that were implemented. Apparently, ANTHC is randomly blocking and bouncing back emails sent from an NIH list-serv. This is occurring independent of the SPAM filter and some NIH emails are not allowed to get far enough to be filtered as SPAM. Depending on the listserv settings, bounce backs may result in the automatic removal of an email address from the listserv. As you can imagine, this is very troublesome seeing that these distribution lists are widely used in the USPHS to share very important information. Of note, I have notified our regional coordinator who has in turn let headquarters know of our potential inability to receive information.

 

Our AB_COA listserv was set to automatically delete emails after 10 failed email attempts. Luckily, our listserv was setup to notify the recipient of their removal. About 80 of you should have received this email notification. The only reason I am aware of the issue with ANTHC emails is because of both my subscription to and administration of the listserv. I can track and find every email that was not successfully sent to the listserv. I personally fear that I, along with other ANTHC email addresses, have not received information sent via other NIH listservs. This is complicated by the fact that we have no way of really knowing if that has happened.

 I want everyone to be aware of the situation. Please note that we will be sending out emails again that were initially blocked to being received by ANTHC employees. These may be repetitive for SCF and other email domains. Please bear with us as we ensure all information is received by all members (albeit it more than once for some).

Until the listserv issue is resolved, we will be communicating via email by copy and pasting all email addresses of each member (see my CC section above). I will let you know once ANTHC IT resolves the blocking issue.

V/R,

Adam

Adam C. Harris, PharmD, BCPS, CPHQ, CCMSCP

LCDR, United States Public Health Service

Manager of Accreditation

Alaska Native Medical Center

4315 Diplomacy Drive

Anchorage, AK 99508

907-729-3986

aharris@anthc.org

 

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